parn.org.pk
The Aga Khan University Hospital (AKUH), founded in 1983 under the Aga Khan University (AKU), is Pakistan’s first private university hospital. Established by His Highness the Aga Khan, the hospital’s mission is to advance human welfare, particularly in Pakistan, by providing high-quality healthcare, education, and research. AKUH is part of a global network of 11 teaching sites across eight countries, including Afghanistan, Kenya, Tanzania, Uganda, Syria, Egypt, and the United Kingdom.

Pak Suzuki Motors.
Pak Suzuki Motors faced ongoing website issues, from bugs and security risks to content management headaches. Icreativez stepped in with 24/7 support, deploying experts to ensure smooth operations, quick fixes, and a secure, efficient site. Now, Pak Suzuki enjoys a reliable, high-performing platform that delivers a seamless user experience.

Business Challenges
Operating across multiple countries, AKUH faced several challenges, especially in its Clinical Laboratory Microbiology Department
- Fragmented Processes: Lack of centralized workflows for diagnostic services.
- Limited Access :Providing advanced diagnostics in rural and underserved regions.
- Real-Time Tracking: Delayed reporting of lab results impacting clinical decisions.
- Pandemic PreparednessThe need for rapid diagnostic scale-up during global health crises, such as COVID-19.

Business Challenges
Before partnering with Icreativez, Pak Suzuki faced several challenges affecting their website’s efficiency:
- Constant website maintenance needs
- Frequent bugs and delayed updates
- Database security concerns
- Content management struggles
- Performance optimization issues
- Gaps in real-time monitoring
- Communication hurdles
These issues were impacting overall user experience and efficiency.

Business Solution
Operating across multiple countries, AKUH faced several challenges, especially in its Clinical Laboratory Microbiology Department:
Key Features of PARN
- Centralized Diagnostic System
- Unified laboratory workflows for efficient operations across all locations.
- Real-time tracking of test samples and results.
- Role-Based Access Control
- Super Admin: Managed laboratory operations and ensured quality control.
- Healthcare Providers : Accessed diagnostic results seamlessly
- Lab Teams: Coordinated testing workflows with enhanced precision
- Mobile Integration:
- A mobile app enabled real-time updates on test status for clinicians and patients.
- Advanced Diagnostics:
- PCR-based testing and antimicrobial resistance (AMR) profiling for accurate microbial detection and treatment guidance.
- Expanded Reach
- Established outreach centers to bring diagnostic services to underserved regions.
Results
The adoption of these solutions led to:
- Improved diagnostic accuracy and efficiency.
- Faster turnaround times for critical tests, particularly during the COVID-19 pandemic
- Increased access to quality diagnostics in rural areas.
- Standardized laboratory processes across AKUH's global network
AKUH’s innovative approach to solving operational challenges has made it a leader in healthcare and diagnostics. By integrating cutting-edge solutions inspired by Docport’s methods, AKUH continues to provide world-class medical services, improve accessibility, and advance public health globally.
Key Features Implemented
1. Role-Based Access Control
- Super Admin: Managed clients and had full control over the platform.
- Clients: Enabled to create and manage their teams and onboard partners, including shippers, consignees, and carriers and have complete authorities of creating and managing shipments.
- Partners: Shippers and consignees could add team members and collaborate seamlessly.
- Carriers: Managed vehicles and drivers, with a dedicated interface for coordination and could add team members and collaborate seamlessly.
2. Driver App Integration
- A Flutter-based mobile app Managed clients and had full control over the platform.
3.End-to-End Shipment Workflow
- From invoicing and loading to transit updates, insurance, and final delivery, the platform managed every stage efficiently.
4.Real-Time Route Optimization
- Powered by Google APIs, ensuring accurate route planning and shipment tracking, reducing delays and operational costs.
Business Solution
To tackle these challenges, Icreativez stepped in with a focused and effective support system:
- 24/7 Support: We ensured round-the-clock maintenance, keeping the website running smoothly without interruptions.
- Expert Team: Our senior tech experts provided seamless, reliable service.
- Proactive Fixes: We ensured round-the-clock maintenance, keeping the website running smoothly without interruptions.
- Content Updates: We ensured round-the-clock maintenance, keeping the website running smoothly without interruptions.
- Strong Security: Enhanced security measures protected the website and its data.
- Optimized Performance: Regular database maintenance and performance checks ensured a smooth user experience.
- Clear Communication: Regular reports and weekly check-ins kept everything on track..
With these actions, Icreativez transformed Pak Suzuki’s website into a secure, high-performing, and user-friendly platform.
