LeadPort CRM
Icreativez collaborated with LeadPort, an Estonia-based CRM provider, to enhance their platform tailored for logistics professionals. By addressing critical operational needs, Icreativez helped refine LeadPort’s features to streamline lead management, task coordination, document handling, and project workflows, empowering logistics companies to operate more efficiently.

Pak Suzuki Motors.
Pak Suzuki Motors faced ongoing website issues, from bugs and security risks to content management headaches. Icreativez stepped in with 24/7 support, deploying experts to ensure smooth operations, quick fixes, and a secure, efficient site. Now, Pak Suzuki enjoys a reliable, high-performing platform that delivers a seamless user experience.

Business Challenges
LeadPort sought Icreativez’s expertise to overcome:
- Disjointed workflows in lead and task management.
- Limited document and contract organization.
- nefficient project tracking and collaboration tools.
- A need for seamless integrations with logistics and accounting systems.

Business Challenges
Before partnering with Icreativez, Pak Suzuki faced several challenges affecting their website’s efficiency:
- Constant website maintenance needs
- Frequent bugs and delayed updates
- Database security concerns
- Content management struggles
- Performance optimization issues
- Gaps in real-time monitoring
- Communication hurdles
These issues were impacting overall user experience and efficiency.

Business Solution
Icreativez worked with LeadPort to deliver a feature-rich CRM designed specifically for the logistics industry, including:
Key Features Implemented
- Enhanced Lead Management: Automated lead capture from website forms.
- Streamlined Task Management: Real-time creation, assignment, and progress tracking.
- Document and Contract Handling:Secure storage and version control for freight-related files.
- Advanced Project Management Tools for milestones, team assignments, and communication..
- Comprehensive Reporting:Insights into leads, tasks, and performance metrics...
- System Integrations::API-driven solutions to integrate with logistics platforms, calendars, and accounting tools...

Key Features Implemented
1. Role-Based Access Control
- Super Admin: Managed clients and had full control over the platform.
- Clients: Enabled to create and manage their teams and onboard partners, including shippers, consignees, and carriers and have complete authorities of creating and managing shipments.
- Partners: Shippers and consignees could add team members and collaborate seamlessly.
- Carriers: Managed vehicles and drivers, with a dedicated interface for coordination and could add team members and collaborate seamlessly.
2. Driver App Integration
- A Flutter-based mobile app Managed clients and had full control over the platform.
3.End-to-End Shipment Workflow
- From invoicing and loading to transit updates, insurance, and final delivery, the platform managed every stage efficiently.
4.Real-Time Route Optimization
- Powered by Google APIs, ensuring accurate route planning and shipment tracking, reducing delays and operational costs.
Business Solution
To tackle these challenges, Icreativez stepped in with a focused and effective support system:
- 24/7 Support: We ensured round-the-clock maintenance, keeping the website running smoothly without interruptions.
- Expert Team: Our senior tech experts provided seamless, reliable service.
- Proactive Fixes: We ensured round-the-clock maintenance, keeping the website running smoothly without interruptions.
- Content Updates: We ensured round-the-clock maintenance, keeping the website running smoothly without interruptions.
- Strong Security: Enhanced security measures protected the website and its data.
- Optimized Performance: Regular database maintenance and performance checks ensured a smooth user experience.
- Clear Communication: Regular reports and weekly check-ins kept everything on track..
With these actions, Icreativez transformed Pak Suzuki’s website into a secure, high-performing, and user-friendly platform.
