Docport App
Icreativez, a renowned IT outsourcing company, partnered with Handled, an Estonia-based logistics company, to streamline and optimize their logistics operations. The partnership resulted in the development of Docport, an advanced logistics management platform designed to simplify shipment tracking, enhance team coordination, and promote partner collaboration.

Pak Suzuki Motors.
Pak Suzuki Motors faced ongoing website issues, from bugs and security risks to content management headaches. Icreativez stepped in with 24/7 support, deploying experts to ensure smooth operations, quick fixes, and a secure, efficient site. Now, Pak Suzuki enjoys a reliable, high-performing platform that delivers a seamless user experience.

Business Challenges
Handled faced significant challenges in its logistics operations:
- Fragmented Tools: The absence of a unified system led to inefficiencies and increased operational complexities.
- Limited Tracking: No centralized system for tracking shipments, vehicles, or drivers. Role-Based Clarity: A lack of well-defined role-specific management caused overlaps in responsibilities.
- No Real-Time Updates: Inability to monitor shipments or optimize routes in real-time.
- Absence of real-time shipment visibility and route optimization.

Business Challenges
Before partnering with Icreativez, Pak Suzuki faced several challenges affecting their website’s efficiency:
- Constant website maintenance needs
- Frequent bugs and delayed updates
- Database security concerns
- Content management struggles
- Performance optimization issues
- Gaps in real-time monitoring
- Communication hurdles
These issues were impacting overall user experience and efficiency.

Business Solution
Icreativez created Docport, an innovative platform tailored to address Handled’s logistics challenges.
Key Features of Docport App
Role-Based Access Control
- Super Admin: Full platform management, including client and user oversight.
- Clients: Empowered to manage teams, onboard partners (e.g., shippers, carriers), and handle shipments.
- Partners: Enabled to collaborate effectively by adding and managing team members.
- Carriers: Managed vehicles and drivers, streamlining operations.
Driver App Integration
- Built on Flutter, the driver app connects seamlessly with the dashboard via GPS, offering real-time shipment tracking and updates.
End-to-End Shipment Workflow
- Covers all stages, from invoicing and loading to transit updates, insurance, and final delivery.
Real-Time Route Optimization
- Integrated with Google APIs, enabling precise route planning, reducing delays, and cutting operational costs.


Key Features Implemented
1. Role-Based Access Control
- Super Admin: Managed clients and had full control over the platform.
- Clients: Enabled to create and manage their teams and onboard partners, including shippers, consignees, and carriers and have complete authorities of creating and managing shipments.
- Partners: Shippers and consignees could add team members and collaborate seamlessly.
- Carriers: Managed vehicles and drivers, with a dedicated interface for coordination and could add team members and collaborate seamlessly.
2. Driver App Integration
- A Flutter-based mobile app Managed clients and had full control over the platform.
3.End-to-End Shipment Workflow
- From invoicing and loading to transit updates, insurance, and final delivery, the platform managed every stage efficiently.
4.Real-Time Route Optimization
- Powered by Google APIs, ensuring accurate route planning and shipment tracking, reducing delays and operational costs.
Business Solution
To tackle these challenges, Icreativez stepped in with a focused and effective support system:
- 24/7 Support: We ensured round-the-clock maintenance, keeping the website running smoothly without interruptions.
- Expert Team: Our senior tech experts provided seamless, reliable service.
- Proactive Fixes: We ensured round-the-clock maintenance, keeping the website running smoothly without interruptions.
- Content Updates: We ensured round-the-clock maintenance, keeping the website running smoothly without interruptions.
- Strong Security: Enhanced security measures protected the website and its data.
- Optimized Performance: Regular database maintenance and performance checks ensured a smooth user experience.
- Clear Communication: Regular reports and weekly check-ins kept everything on track..
With these actions, Icreativez transformed Pak Suzuki’s website into a secure, high-performing, and user-friendly platform.
